Privacy Policy
Compassive Home Care LLC
Effective Date: January 1, 2026
Compassive Home Care LLC (“Compassive Home Care,” “we,” “our,” or “us”) is committed to protecting the privacy and security of all visitors to our website, www.compassivehomecare.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or interact with us online.
Compassive Home Care provides non-medical home care services. When health information is collected in connection with the provision of home care services and Compassive Home Care is acting as a HIPAA-covered entity, such information is governed by our HIPAA Notice of Privacy Practices, not this Privacy Policy.
This Privacy Policy is separate from our HIPAA Notice of Privacy Practices.
1. Information We Collect
A. Information You Provide
We may collect personal or health related information when you:
- Submit a contact form
- Request a consultation
- Provide details about care needs
- Communicate with us by phone, email, or online forms
This may include:
- Name
- Contact information
- Service address
- Information about care needs or preferences
- Any other information you choose to provide
We may collect:
- IP address
- Browser and device information
- Pages visited
- Cookies and analytics data
We use cookies, analytics tools, and similar technologies to understand how visitors use our website, improve performance, and enhance user experience. You can manage cookie preferences through your browser settings.
C.“Do Not Track”
Some browsers offer a “Do Not Track” (DNT) feature. At this time, our Site does not respond to DNT signals. We may update this practice if industry standards evolve.
D. Analytics and Advertising
We use analytics tools, such as Google Analytics, to understand how visitors use our Site and to improve performance. We may also use advertising tools, including remarketing or interest-based advertising, which rely on cookies or similar technologies. These tools may collect information about your interactions with our Site and other websites. You can manage your cookie preferences through your browser settings.
This covers:
- Google Analytics
- Future retargeting
- Cross-site tracking
- Ad personalization
- Data sharing with Google
This Privacy Policy applies only to information collected through our website and other online interactions, including contact forms, emails, and electronic communications. It does not apply to information collected offline, in person, by telephone, or in connection with the provision of home care services.
To the extent Compassive Home Care LLC collects health information while acting as a covered entity or business associate under the Health Insurance Portability and Accountability Act (HIPAA), such information is governed by our HIPAA Notice of Privacy Practices, not this Privacy Policy.
3. How We Protect Your Information
Compassive Home Care maintains administrative, technical, and physical safeguards consistent with HIPAA Security Rule principles, including:
- Secure website hosting
- Encrypted communication channels where applicable
- Access controls and internal confidentiality protocols
- Staff training on privacy and data handling
- Secure storage and restricted access to sensitive information
Although no method of transmission is completely secure, we take reasonable steps to protect your information from unauthorized access, disclosure, or misuse.
4. How We Use Your Information
We use collected information to:
- Respond to inquiries
- Provide requested services
- Schedule consultations
- Improve website functionality
- Maintain internal records
- Comply with legal or regulatory obligations
We do not sell personal information.
5. How We Share Information
We may share information only in the following circumstances:
A. Service Providers
Trusted vendors who support:
- Website hosting
- Scheduling tools
- Email communication
- Analytics
These vendors are required to maintain confidentiality and security.
We do not sell or share personal data for cross-context behavioral advertising.
B. Legal or Safety Requirements
We may disclose information to:
- Comply with applicable laws
- Respond to lawful requests
- Protect the rights, safety, or property of Compassive Home Care or others
C. HIPAA Aligned Practices
If you voluntarily share health-related information with us, we treat it with the same confidentiality standards used for Protected Health Information (PHI), even if HIPAA does not legally apply.
6. Children’s Privacy
Our Site is not intended for children under 13.
We do not knowingly collect information from children.
7. Third Party Links
Our Site may contain links to external websites.
We are not responsible for their privacy practices and encourage you to review their policies.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods may vary depending on the type of information and applicable laws or regulations.
9. Your Privacy Rights
Depending on your location and the nature of your information, you may have rights to:
- Access your information
- Request corrections
- Request deletion
- Opt out of marketing communications and targeted advertising
- Limit sensitive personal information
- Know categories of data collected
- Verification process for requests
- Response timelines
To exercise these rights, contact us at:
info@compassivehomecare.com
Certain privacy rights may vary depending on state law. We will honor applicable state privacy requirements where required.
10. Updates to This Policy
We may update this Privacy Policy periodically.
The “Effective Date” will reflect the latest version.
11. Contact Us
For questions about this Privacy Policy or our privacy practices, contact:
Compassive Home Care LLC
Lima, Ohio
Email: info@compassivehomecare.com
Website: www.compassivehomecare.com
