HIPAA Boundary Statement & Notice of Privacy Practices
Compassive Home Care LLC
Effective Date: January 1, 2026
HIPAA Boundary Statement
Compassive Home Care LLC (“Compassive Home Care,” “we,” “our,” or “us”) provides non medical home care services. In certain circumstances, we may collect or maintain health related information in connection with coordinating care, communicating with healthcare providers, or supporting a client’s care plan.
When Compassive Home Care is acting as a HIPAA-covered entity or business associate, as defined by applicable law, any Protected Health Information (“PHI”) we collect, create, receive, or maintain is governed by this Notice of Privacy Practices, not by our website Privacy Policy.
Information submitted through our website, contact forms, or general inquiries is generally not considered PHI unless Compassive Home Care is acting as a HIPAA-covered entity in connection with that information. The information submitted through our website is governed by our Privacy Policy, unless otherwise specified.
NOTICE OF PRIVACY PRACTICES (NPP)
This Notice describes how Compassive Home Care may use and disclose your Protected Health Information (“PHI”) and how you can access this information. We are required by law to maintain the privacy of PHI and to provide you with this Notice.
1. Our Responsibilities
Compassive Home Care is required to:
- Maintain the privacy and security of your PHI
- Provide you with this Notice of our legal duties and privacy practices
- Notify you if a breach occurs that may have compromised the privacy or security of your PHI
- Follow the terms of this Notice
We may update this Notice at any time. The updated Notice will apply to all PHI we maintain.
2. How We May Use and Disclose Your PHI
We limit the use and disclosure of PHI to the minimum necessary to accomplish the intended purpose, except where otherwise permitted by law.
We may use or disclose your PHI for the following purposes without your written authorization:
A. Treatment
To provide, coordinate, or manage your care.
Examples:
- Communicating with your healthcare providers
- Sharing information with caregivers involved in your care
- Coordinating services or care plans
B. Payment
To bill and receive payment for services.
Examples:
- Preparing invoices
- Communicating with insurers or third party payers
- Verifying service eligibility
C.Healthcare Operations
To support internal operations necessary to provide quality care.
Examples:
- Quality assessment and improvement
- Training and supervision
- Licensing, accreditation, and audits
D. When Required by Law
We may disclose PHI when required by federal, state, or local law.
E. Public Health and Safety
We may disclose PHI to:
- Prevent or control disease
- Report abuse, neglect, or domestic violence
- Prevent serious threats to health or safety
F. Legal and Administrative Proceedings
We may disclose PHI in response to:
- Court orders
- Subpoenas
- Government investigations
We may share PHI with trusted vendors who perform services on our behalf (e.g., scheduling, billing, secure record storage). These vendors are required to protect your PHI.
3. Uses and Disclosures Requiring Your Written Authorization
We will obtain your written authorization before using or disclosing your PHI for:
- Marketing communications not permitted by HIPAA
- Sale of PHI
- Most uses of psychotherapy notes (if applicable)
- Any other use not described in this Notice
You may revoke your authorization at any time in writing.
4. Your Rights Regarding Your PHI
You have the following rights:
A. Right to Access
You may request copies of your PHI.
We will provide access within the timeframes required by law.
B. Right to Request Corrections
If you believe your PHI is incorrect or incomplete, you may request an amendment.
C. Right to Request Restrictions
You may request limits on how we use or disclose your PHI.
We are not required to agree, but we will consider all requests.
D. Right to Request Confidential Communications
You may request that we contact you at a specific phone number, address, or email.
E. Right to an Accounting of Disclosures
You may request a list of certain disclosures we have made of your PHI.
F. Right to a Paper Copy of This Notice
You may receive this Notice electronically and may request a paper copy at any time.
G. Right to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with:
Compassive Home Care LLC
Email: info@compassivehomecare.com
Lima, Ohio
Or you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
We will not retaliate against you for filing a complaint.
5. How to Exercise Your Rights
To submit a request related to your PHI, please contact:
Compassive Home Care LLC
Email: info@compassivehomecare.com
Lima, Ohio
We may require written requests for certain actions.
6. Changes to This Notice
We may update this Notice at any time.
The “Effective Date” at the top of this page reflects the latest version.
Updated Notices will be available upon request and posted on our website when applicable.
7. Contact Information
For questions about this Notice or your privacy rights, contact:
Compassive Home Care LLC
Lima, Ohio
Email: info@compassivehomecare.com
Website: www.compassivehomecare.com
